Terms and Conditions of the Online Store

Valid from 15.6.2026

General Information about the Online Store

KDC Dance Studio Oy Ab sells products to private individuals in Finland. We reserve the right to change delivery terms and prices.

Contact Information

Business ID: 3565582-4
Address: Läntinen Pitkäkatu 21-23
Phone: 044 241 6185

Email:
Turku / Parainen : info@kdc.fi
Helsinki: info.hki@kdc.fi
Uusikaupunki: info.uki@kdc.fi

In its online store, KDC Dance Studio Oy Ab sells participation fees for dance classes, courses, workshops, and events, as well as various products. These order and contract terms apply to the payment of participation fees and ordering of products in our online store, as well as to corresponding deliveries. We reserve the right to change prices and shipping costs, so please check the prices in the shopping cart before accepting the order. Product prices include value-added tax (VAT), and the share of the tax is displayed in the shopping cart and the order confirmation.

Ordering and Contract

The products to be ordered are selected on the website by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart at the online store's checkout. By placing an order, you accept these terms and conditions, product prices, and shipping costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation shows the ordered products and the price.

By purchasing a product, you accept the terms and conditions and agree to comply with them. The purchase decision is binding and acts as an agreement between the customer and KDC Dance Studio.

For participants under 18 years of age, registration must be done by a guardian or by the dancer with the guardian's approval. The guardian is responsible for the accuracy of the information provided during registration and for the payment of participation fees.

The processing of customer data is described in more detail in KDC Dance Studio's privacy policy.

Discount Groups

Discounted products are available only if the customer meets the required criteria for the discounts. Discounts cannot be combined. If any misuse of discounts occurs, we reserve the right to ban the customer in question from KDC Dance Studio without refunding the paid amount.

The student discount is available only to customers who hold a valid third-level student card (university or university of applied sciences). We reserve the right to verify the validity of the student card if we deem it necessary. The customer must remove the student status from their profile themselves if the validity of the student card expires.

The family discount is granted to a customer whose close relative living in the same household is also a current customer of KDC Dance Studio. The family discount applies only to immediate family members, i.e., parents and children. The discount is not granted to other relatives, such as cousins, spouses, or cohabiting partners.

Competitive dancers' discounts (-30% and -50%) are granted to customers who participate in KDC Dance Studio's competitive dance groups. If the customer's competition activities invoice exceeds 400 euros, they are granted a 30% discount. If the dancer's competition activities invoice exceeds 600 euros, they are granted a 50% discount. KDC Dance Studio must approve the competitive dancer's discount status for it to take effect. The discount is only valid for the academic year (autumn semester + spring semester) during which the customer participates in KDC Dance Studio's competition activities.

Right of Cancellation and Refund Terms

Please check your purchase carefully. Participation fees for dance classes, courses, workshops, events, and similar are non-exchangeable, non-refundable, and cannot be redeemed back. In cases of illness and injury, our policies are as follows:

A course cannot be cancelled verbally. KDC Dance Studio always requires a written cancellation via email to info@kdc.fi.
KDC Dance Studio does not compensate the course fee in full or in part due to illness or injury. If a participant has to be absent for more than 4 weeks due to illness or injury, compensation can be discussed. Compensations are handled on a case-by-case basis.
For dance courses, sick absences can be compensated by attending any drop-in class during the same semester.
In cases of illness, cancellation of a workshop or a drop-in class is possible, provided that the customer contacts us via email.

In case of illness, please contact us by email. Be prepared to present a medical certificate upon request. Please report your sick absence as soon as possible. Competitive dancers commit to participating in the group's activities for the entire academic year when accepting a place in the group. At the same time, the customer commits to paying the fees for the entire academic year for the competitive group in question. KDC Dance Studio will not refund payments if the customer decides to quit in the middle of the academic year. If a dancer is unable to continue the season due to an injury, they must communicate this immediately to KDC Dance Studio. Situations are handled on a case-by-case basis.

Course Cancellation or Changes by KDC

KDC Dance Studio reserves the right to make changes to teachers, schedules, teaching premises, and the content of instruction. KDC Dance Studio also reserves the right to cancel a course or group due to a low number of participants or other justified reasons. In such cases, the paid participation fee will be refunded to the customer, or the opportunity to transfer the payment to another service will be offered.

Epidemic or Force Majeure Situations

In the event of a force majeure situation or an epidemic, KDC will switch to online teaching. In this event, the semester fee will not be refunded. By paying the autumn semester fee, you agree that the semester fee will not be refunded if changes occur.

Insurances and Liabilities

Please note that participants are not insured by KDC. Please ensure that your own insurances are in order before participating. Instructors are responsible for participants only during the class. KDC is not responsible for valuables (phone, wallet, etc.) left on the premises, so please take care of your belongings. KDC is also not responsible for valuables during performances or competitions.

Copyright

Copyright protects the choreographies created during classes. Permission must be requested from the instructor well in advance if you wish to use the choreographies outside KDC. Photos and videos taken during classes may be used for KDC's marketing, on social media, and on the website.

Dancers are allowed to share video and photo material from KDC Dance Studio's premises and classes. If the material is a video of a choreography, permission for both filming and sharing the material must be requested from the choreographer. If other dancers are visible in the material, permission must be requested from them before sharing the material. If the material is shared on social media, the choreographer and KDC Dance Studio must be clearly mentioned.

Sharing photos from performances on social media is permitted if the customer has been granted the right to do so. The photographer and KDC Dance Studio must be clearly mentioned when sharing.
Upon registration, you can decide whether you accept that KDC uses photos in which you are included. If you participate in a dance performance, you simultaneously accept the taking of photos and videos. If a participant does not wish to appear in a published photo or video, they must contact KDC.

Payment and Payment Methods

The payment mediation service provider and payment service provider is Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj will appear as the payee on the bank statement or card invoice and will forward the payment to the merchant. Paytrail Oyj holds a payment institution license.

Paytrail Oyj, Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
www.paytrail.com
More information on Paytrail's website

The payment methods available in the online store are online banking payment, Visa, Mastercard, Google Pay, Apple Pay, Klarna invoice, and E-passi.

Order and Payment Confirmation

After a successful order, an order confirmation will be sent to your email, so please provide your primary email address when placing an order. The order confirmation also confirms the payment method used.

Please check your valid bookings from your user profile if you are unsure about the booking status of your order and did not receive a booking confirmation.

If we cannot confirm your order, we will notify you by email as soon as possible.

Shipment Check, Errors, and Problem Situations

If you encounter problems during the order or payment stage, please contact our customer service. In consumer trade, we comply with the mandatory error liability provisions of the Consumer Protection Act regarding errors.

Customer Service

Our staff will help you with questions related to your order.

Email:
Turku / Parainen : info@kdc.fi
Helsinki: info.hki@kdc.fi
Uusikaupunki: info.uki@kdc.fi

Tel: 044 241 6185

Disputes and Violations of Rules

KDC Dance Studio is a discrimination- and harassment-free zone. We follow the principles of safer spaces. If a customer behaves contrary to our rules, we reserve the right to ban the customer in question from KDC Dance Studio without refunding the paid amount. If we feel the situation requires it, we are entitled to report the matter to the authorities.

KDC Dance Studio has the right to remove a person from a class or event whose behavior endangers the safety of others or disrupts operations. In serious or repeated cases, KDC Dance Studio may deny the right to participate for a specified period or indefinitely.

We aim to resolve any disputes concerning your order primarily by agreement, so please contact our customer service first to settle the matter.

If a dispute concerning a sales contract cannot be resolved through negotiations between the parties, the consumer may submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. Before taking the matter to the Consumer Disputes Board, the consumer must contact the consumer advisory services of the Local Register Offices (www.kuluttajaneuvonta.fi).